Troubleshooting Guide

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ALL SAMSUNG PHONE MODELS
Conference Call How do I make a conference call?	Conference Call.pdf
Date &Time How do I change the date and time on my phone system?	Date & Time.pdf
Station Name How do I program my name on the display of my phone?	Station Name.pdf
Move Extensions How do I move two people’s extensions?	Move Extensions.pdf
iDCS FALCON PHONES (28- Button / 18-Button / 8-Button)
Station Speed Dial (Personal) How do I program my personal speed dial numbers into my phone?	Station Speed Dial_Falcon.pdf
System Speed Dial (Company) How do I program system-wide speed dial numbers into phone system?	System Speed Dial_Falcon.pdf
DS PHONES (21-Button / 14-Button / 7-Button)
Station Speed Dial (Personal) How do I program my personal speed dial numbers into my phone?	Station Speed Dial_DS.pdf
System Speed Dial (Company) How do I program system-wide speed dial numbers into phone system?	System Speed Dial_DS.pdf
VoIP PHONES (12-Button Color LCD / 21-Button / 7-Button)
Station Speed Dial (Personal) How do I program my personal speed dial numbers into my phone?	Station Speed Dial_VoIP.pdf
System Speed Dial (Company) How do I program system-wide speed dial numbers into phone system?	System Speed Dial_VoIP.pdf
DCS PHONES (24-Button / 12-Button / 7-Button)
Station Speed Dial (Personal) How do I program my personal speed dial numbers into my phone?	Station Speed Dial_DCS.pdf
System Speed Dial (Company) How do I program system-wide speed dial numbers into phone system?	System Speed Dial_DCS.pdf
SVMi-E SERIES VOICE MAIL (SVMi-4E / SVMi-8 / SVMi-8E / SVMi-16E, and SVMi-20E)
Voice Mailbox Initial Set Up How do I set up my voice mailbox?	Voice Mailbox Set up_SVMi-E Series.pdf
Company Greeting Recordings How do I record the main greetings on my phone system?	Company Greeting Recording_SVMi-E Series.pdf
Off-Site Voice Mail Messaging Retrieval How do I listen to my voice mail messages when I’m not in the office?	Off-Site Voice Mail Retrieval_SVMi-E Series.pdf
SVMi-4 VOICE MAIL (SVMi-4 Only)
Voice Mailbox Initial Set Up How do I set up my voice mailbox?	Voice Mailbox Set up_SVMi-4.pdf
Company Greeting Recordings How do I record the main greetings on my phone system?	Company Greeting Recording_SVMi-4 Series.pdf
Off-Site Voice Mail Messaging Retrieval How do I listen to my voice mail messages when I’m not in the office?	Off-Site Voice Mail Retrieval_SVMi-4 Series.pdf
CADENCE VOICE MAIL (Cadence Only)
Voice Mailbox Initial Set Up How do I set up my voice mailbox?	Voice Mailbox Set up_Cadence.pdf
Company Greeting Recordings How do I record the main greetings on my phone system?	Company Greeting Recording_Cadence.pdf
Off-Site Voice Mail Messaging Retrieval How do I listen to my voice mail messages when I’m not in the office?	Off-Site Voice Mail Retrieval_Cadence.pdf
Cadence Flow Chart	Cadence Flowchart