Samsung Products

Now for the first time, your company can benefit from the power of a phone system that previously only corporate giants could afford.

The Samsung product line has been designed with flexibility and scalability to ensure your investment works today, and fulfills tomorrow’s needs.

So whether you're a company of one or a company of hundreds, there's a Samsung phone system with your business needs in mind.

Simply click on any of the images below and begin your exploration of the world of Samsung - we're confident you'll like what you see!

When you're done exploring this section, why not contact us to schedule a FREE consultation to learn which Samsung phone system is best suited for your business. From consultation to installation to service, TTCI will help you every step of the way.

Don’t have time to review each product individually? Then to download ONE brochure that briefly describes the entire Samsung product line.

PHONE SYSTEMS
	OfficeServ 7100 The OfficeServ 7100 can expand along with your business in 4-port increments. Maximum Phone Capacity: Up to 32 Phones.
	OfficeServ 7200 The OfficeServ 7200 supports both voice and data communications with powerful, IP-based wired and wireless flexibility. Maximum Phone Capacity: Up to 96 Phones.
	OfficeServ 7400 The OfficeServ 7400 simultaneously supports traditional voice communication, VoIP (voice over IP), IP-based data communication, and wireless solutions through wireless LANs. Maximum Phone Capacity: Up to 400 Phones.
VOICE MAIL / AUTO ATTENDANT
	SVMi-4E Designed with 4 ports, up to 100 mailboxes, approximately 4 hours of message storage, and a full Auto Attendant. Samsung Phone System Compatibility: DCS Compact, 50si, and iDCS 100, and OfficeServ 7100.
	SVMi-8E Designed with 4 ports (expandable to 8 ports), 1,000 mailboxes, and approximately 10 hours of message storage. Fax-on-Demand, network mailboxes, and a LAN connection are just a few of the features available with this voice mail. Samsung Phone System Compatibility: 50si, DCS, iDCS 100, and iDCS 500.
	SVMi-16E Designed with 4 ports (expandable to 16 ports), up to 1,000 mailboxes, and approximately 20 hours of message storage. Fax-on-Demand, network mailboxes, and a LAN connection are just a few of the features available with this voice mail. Samsung Phone System Compatibility: iDCS 500.
	SVMi-20E Designed with 4 ports (expandable to 12 ports), up to 10,000 voice mailboxes, and approximately 7 hours message storage Samsung Phone System Compatibility: OfficeServ 7200 and OfficeServ 7400.
KEYSETS
	iDCS Falcon Phones The iDCS Falcon keyset line consists of the 28-button, 18-button, and 8-button display speaker phones.
	DS Phones The DS keyset line consists of the 21-button, 14-button, and 7-button display speaker phones.
	VoIP Phones Voice over Internet (VoIP) keyset choices includes the 12-button (with 3.5” color LCD display), 21-button, and 7-button speaker phones.
	Soft Phones The OfficeServ Softphone is a Windows-based software application that allows mobile workers within the company to access their business phone system seamlessly and reliably as if they were at their own desk — wherever, and whenever.
	OfficeServ Wireless The Samsung OfficeServ SMT-W5100E Wireless Handset, communicating with SMT-R2000 Dual Band Wireless Access Points, bring a new definition of what power really means to wireless voice and data users.
COMPUTER TELEPHONE INTEGRATION / CALL MANAGEMENT
	OfficeServ Link/Easy Set Samsung OfficeServ Link is the core of the OfficeServ Suite of Computer Telephone Integration (CTI) applications which offer exciting new dimensions in managing communications and information.
	OfficeServ Call OfficeServ Call offers computer users a comprehensive range of telephone and call management functions at the desktop like Caller ID, company name, address, trade information and the various advanced services on your computer.
	OfficeServ Operator OfficeServ Operator is a PC-based “Auto Attendant Console” solution for your company that helps your business manage high-volume call traffic professionally and smoothly.
	OfficeServ DataView Samsung's solution for live monitoring and historical reporting on IP-enabled iDCS and OfficeServ phone systems. This application provides comprehensive information and statistics, giving call centers increased functionality and greater efficiency.

Call Accounting

For most of us, it’s not how much the call costs, but who made it, for how long, how often, and to whom.

Wouldn’t you like to know how many calls your customer service and/or your sales departments are receiving? And, how long each of those calls last, the name and telephone number of the calling party?

Do you want to manage your lines and trunks more effectively? How about learning when your call volume peaks occur? How about cost allocation and billing?

How about the time your employees spend making non-business related calls? How much time is this non-productive time costing you?

Well, your telephone system combined with any of the call accounting software programs we offer can answer these important questions.

Managing your resources and making well-informed business decisions on an integral portion of your business — telephone call expenditures — has never been easier than implementing a call accounting software program.

Music On-Hold

A carefully developed corporate image is important, but what about the image you portray over the phone? A state-of-the art phone system and top-notch receptionist are key…but what happens when you put a caller on hold? Silence can make that "moment" on hold seem like an eternity. Or even worse, the radio station you have tapped into your telephone system may just be announcing one of your competitor’s commercials!

Consider the number of incoming calls your business receives. When they’re placed on hold, you have their complete attention! Let TTCI help you turn that unproductive time into opportune marketing time, by educating and informing your callers about your products and services.

Paging Systems

Quick and easy solutions for loudspeaker paging and intercom are at your fingertips. Do you want one-way or talk-back speakers? Is the paging system to be used for indoor, outdoor, or industrial purposes? Do you want to communicate with all or just a portion of your employees instantly without disrupting other areas? These are just some of the questions we’ll address with you before designing a paging system for your premises. Click here for a free consultation today!